Guest-Focused F&B Supervisor — Lead & Delight Guests

Valor Hospitality Partners; Harrogate; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Supervisor to lead the dining team and ensure an exceptional guest dining experience. You will oversee service standards, coordinate with the team, and help maintain a welcoming, efficient restaurant environment.

Ideally you bring hospitality experience, strong communication skills, and a flexible approach to shifts, including evenings, weekends, and holidays.

Qualifications

• Previous hospitality experience is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Attention to detail

Flexible shifts

Job description

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Supervisor to lead the dining team and ensure an exceptional guest dining experience. You will oversee service standards, coordinate with the team, and help maintain a welcoming, efficient restaurant environment.

Ideally you bring hospitality experience, strong communication skills, and a flexible approach to shifts, including evenings, weekends, and holidays.