Guest Experience F&B Supervisor

Valor Hospitality Careers - UK; Harrogate; On-site; GBP 23,000 - 29,000; Full time

Job summary

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Supervisor to lead our dining team and deliver exceptional guest service. You will supervise service in a fast-paced environment, ensure health and safety standards, and support events and functions with professional, friendly hospitality.

We value teamwork, clear communication, and flexible availability including evenings, weekends and holidays. Equal opportunities employer; eligibility to work in the UK required.

Qualifications

• Excellent communication and interpersonal skills expected.
• Strong attention to detail and pride in high service standards.
• Flexible to work evenings, weekends and holidays.
• Experience in hospitality roles is desirable but not mandatory.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication

Interpersonal skills

Attention to detail

Flexibility

Hospitality experience

Job description

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Supervisor to lead our dining team and deliver exceptional guest service. You will supervise service in a fast-paced environment, ensure health and safety standards, and support events and functions with professional, friendly hospitality.

We value teamwork, clear communication, and flexible availability including evenings, weekends and holidays. Equal opportunities employer; eligibility to work in the UK required.