Guest-First Cinema Team Member

Scotsman Group; Perth; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free cinema tickets

Staff hotel rates

Free club entry

30% off food for you and party

Early access to pay

Refer a Friend rewards

Birthday gift after 12 months' service

Staff discounts via benefits portal

Job summary

Scotsman Group is seeking a friendly Cinema Floor Staff member to welcome guests across our Box Office, Café and Screens. You will help with ticketing, concessions and ensuring a clean, safe cinema environment.

You'll work in a fast-paced team, delivering high standards of guest service, upselling cinema products, and supporting operations across shifts, including evenings and weekends.

Qualifications

• Experience in cinema, hospitality, café, retail or customer service preferred.
• Passion for film and guest experience.
• Excellent interpersonal skills and confidence engaging guests.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and assist with ticketing, admissions and enquiries.
• Process ticket sales, serve food and beverages, upsell products.
• Maintain knowledge of films, promotions and offerings.
• Support operations across Box Office, Café and Screens.
• Maintain cleanliness and safety in all areas.

Skills

Guest service

Multitasking

Communication

Flexible shifts

Job description

Scotsman Group is seeking a friendly Cinema Floor Staff member to welcome guests across our Box Office, Café and Screens. You will help with ticketing, concessions and ensuring a clean, safe cinema environment.

You'll work in a fast-paced team, delivering high standards of guest service, upselling cinema products, and supporting operations across shifts, including evenings and weekends.