Cinema Guest Experience Associate | Flexible Shifts

Showcase Cinemas; Leeds; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible shifts

Employee passes for friends & family

25% discount on food and drinks

Job summary

Showcase Cinemas is seeking a General Assistant to deliver an unrivalled guest experience with outstanding customer service. You will greet guests, assist at ticket and refreshment counters, and maintain a clean cinema environment while driving product sales.

No prior experience necessary; an exceptional attitude toward customer service and a passion for cinema are key. You must be flexible to work evenings and weekends in a dynamic, fast-paced setting.

Qualifications

• Excellent customer service attitude is essential.
• Confident communication and ability to work in a fast-paced environment.
• Team player with willingness to help across cinema departments.
• Able to engage customers to drive sales and provide a superior experience.
• Flexible with hours, including evenings and weekends.

Responsibilities

• Greet and guide guests through the cinema experience.
• Serve at ticket and refreshment counters and keep areas clean and tidy.
• Answer customer queries about latest releases and cinema services.
• Help ensure every guest has a great experience throughout their visit.

Skills

Customer service

Communication

Teamwork

Adaptability

Sales drive

Positive attitude

Flexible hours

Job description

Showcase Cinemas is seeking a General Assistant to deliver an unrivalled guest experience with outstanding customer service. You will greet guests, assist at ticket and refreshment counters, and maintain a clean cinema environment while driving product sales.

No prior experience necessary; an exceptional attitude toward customer service and a passion for cinema are key. You must be flexible to work evenings and weekends in a dynamic, fast-paced setting.