Guest-Facing Front Desk & Service Associate

Premier Inn; Hampton Magna; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn – Ground Floor Team Member in Warwick is a guest-facing role where you check in guests, serve meals and resolve questions to ensure a smooth stay. 20 guaranteed hours per week on a fixed-term contract until 29/03/2027, with training and support from day one.

Pay is up to £13.06 per hour, with shifts including evenings and weekends at Opus 40, Haywood Road, Warwick. Benefits include discounts and pension options as part of Whitbread. No zero-hours contracts.

Qualifications

• No hotel experience required.
• Friendly and helpful; we’ll teach you the rest.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Make sure every guest feels looked after from arrival to departure

Skills

Customer service

Calm under pressure

Job description

Premier Inn – Ground Floor Team Member in Warwick is a guest-facing role where you check in guests, serve meals and resolve questions to ensure a smooth stay. 20 guaranteed hours per week on a fixed-term contract until 29/03/2027, with training and support from day one.

Pay is up to £13.06 per hour, with shifts including evenings and weekends at Opus 40, Haywood Road, Warwick. Benefits include discounts and pension options as part of Whitbread. No zero-hours contracts.