Guest-Facing F&B & Mixology Specialist

Providence Hotels; Accrington; On-site; GBP 12,000 - 17,000; Full time

Job summary

Providence Hotels is seeking a personable F&B operative to join our team. You will serve food and beverages to guests, craft cocktails, and ensure a memorable dining experience in a fast-paced hotel environment.

A passion for mixology and knowledge of drinks will help you upsell and delight guests. You will welcome guests, take orders, maintain the bar and dining areas, and collaborate with kitchen staff to deliver seamless service.

Qualifications

• Experience in F&B service preferred.
• Excellent communication and customer service.
• Ability to multitask under pressure.
• Knowledge of food safety and hygiene regulations.
• Professional appearance and positive attitude.

Responsibilities

• Welcome guests and take food and beverage orders.
• Maintain cleanliness of service areas.
• Process payments and follow cash-handling procedures.
• Assist with banquet events, conferences, and catering services.
• Upsell menu items and hotel packages when appropriate.
• Collaborate with kitchen and bar staff for seamless service.
• Handle guest inquiries and resolve concerns professionally.
• Track and manage bar inventory and supplies.

Skills

Verbal communication

Customer service

Multitasking

Teamwork

Problem-solving

Drink knowledge

Job description

Providence Hotels is seeking a personable F&B operative to join our team. You will serve food and beverages to guests, craft cocktails, and ensure a memorable dining experience in a fast-paced hotel environment.

A passion for mixology and knowledge of drinks will help you upsell and delight guests. You will welcome guests, take orders, maintain the bar and dining areas, and collaborate with kitchen staff to deliver seamless service.