Guest Experience F&B Associate

ValorHospitality; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Valor Hospitality is seeking a dedicated and enthusiastic Food and Beverage Assistant to join our team in the heart of our dining operation. You will help deliver exceptional service and ensure guests have a memorable dining experience.

You will assist in food and beverage preparation, maintain clean dining areas, handle guest inquiries, support events, and collaborate with the team to meet health and safety standards. Flexibility to work evenings, weekends and holidays is appreciated.

Qualifications

• Hospitality or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in preparation and serving of food and beverages.
• Maintain dining area cleanliness and safety standards.
• Address guest inquiries and resolve complaints promptly.
• Support team with setup, service, and inventory.
• Coordinate and execute events and functions.
• Ensure areas are well-stocked and presented.

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Flexibility

Job description

Valor Hospitality is seeking a dedicated and enthusiastic Food and Beverage Assistant to join our team in the heart of our dining operation. You will help deliver exceptional service and ensure guests have a memorable dining experience.

You will assist in food and beverage preparation, maintain clean dining areas, handle guest inquiries, support events, and collaborate with the team to meet health and safety standards. Flexibility to work evenings, weekends and holidays is appreciated.