Guest Experience Pro — Food & Beverage

Valor Hospitality; Southampton; On-site; GBP 12,000 - 21,000; Full time

Job summary

Valor Hospitality is seeking a proactive Food and Beverage Assistant to be at the heart of guest experiences, delivering exceptional service and memorable dining moments. The role involves assisting with food and beverage service, maintaining dining areas, and supporting the team across operations and events.

You will contribute to a fast-paced hospitality environment with flexible shifts, including evenings, weekends, and holidays, while upholding high standards of service and guest

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Multitasking

Attention to detail

Flexible shifts

Hospitality experience

Job description

Valor Hospitality is seeking a proactive Food and Beverage Assistant to be at the heart of guest experiences, delivering exceptional service and memorable dining moments. The role involves assisting with food and beverage service, maintaining dining areas, and supporting the team across operations and events.

You will contribute to a fast-paced hospitality environment with flexible shifts, including evenings, weekends, and holidays, while upholding high standards of service and guest