Guest Experience Waiter/Waitress — Flexible Hours & Perks

Heartwood Collection; Newbury; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training program

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus up to £1,500

50% off food at Heartwood Inns or Br t

20% discount for family and friends

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a Waiter/Waitress to join our friendly team across our cosy pubs and brasseries. You will deliver exceptional service, welcome guests, take orders and upsell where appropriate, ensuring every visit feels warm and memorable.

We offer the National Living Wage plus TRONC, bespoke training through our Stepping Stones programme, access to the Hospitality Action Employee Assistance Programme, EarlyPay, generous maternity and paternity leave, and extensive staff

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Skills

People skills

Flexible

Guest service

Job description

Heartwood Collection is seeking a Waiter/Waitress to join our friendly team across our cosy pubs and brasseries. You will deliver exceptional service, welcome guests, take orders and upsell where appropriate, ensuring every visit feels warm and memorable.

We offer the National Living Wage plus TRONC, bespoke training through our Stepping Stones programme, access to the Hospitality Action Employee Assistance Programme, EarlyPay, generous maternity and paternity leave, and extensive staff