Guest Experience Waiter/Waitress — Training & Perks

The Kings Arms, Prestbury; Cheltenham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training programme

Employee Assistance Program

EarlyPay access

Maternity & Paternity leave

Referral bonus

Food discounts at Heartwood Inns & Brs

Birthday gift

Long Service Recognition

Retailer discounts via Reward Gateway

Cycle to Work Scheme

Job summary

Heartwood Collection in the United Kingdom is seeking a friendly Waiter/Waitress to join our team across cosy pubs and brasseries. You will greet guests, take orders, and deliver meals with enthusiasm, helping to create a warm, home-from-home dining experience.

We offer a National Living Wage plus TRONC, bespoke training, access to hospitality support programs, early pay, and a range of staff benefits including discounts, referral bonuses, and long-service recognition.

Qualifications

• You will be a people person with strong interpersonal skills and enjoy making guests feel special.
• You should be flexible, reliable and passionate about delivering excellent service.
• An interest in quality food and high standards is desirable.

Responsibilities

• Provide friendly, attentive service to guests and take accurate orders.
• Ensure guests feel welcome and comfortable throughout their dining experience.

Skills

Interpersonal skills

Guest service

Flexibility

Job description

Heartwood Collection in the United Kingdom is seeking a friendly Waiter/Waitress to join our team across cosy pubs and brasseries. You will greet guests, take orders, and deliver meals with enthusiasm, helping to create a warm, home-from-home dining experience.

We offer a National Living Wage plus TRONC, bespoke training, access to hospitality support programs, early pay, and a range of staff benefits including discounts, referral bonuses, and long-service recognition.