Waiter/Waitress – Growth & Perks in Award-Winning Pub Group

Heartwood Inns Ltd; Guildford; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Parental leave

Referral bonus

Meal discounts

Birthday gift

Long service rewards

Cycle to Work

Job summary

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team. You’ll help deliver warm, attentive service in our cosy pubs and brasseries, making guests feel special and welcome with every interaction.

We offer pay based on National Living Wage + TRONC, bespoke training through Stepping Stones, EarlyPay access, and great staff benefits including food discounts, referral bonuses, birthday gifts, and long service rewards as we plan to grow to 60+ locations.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsibilities

• Delivers warm, attentive service to guests.
• Maintains high standards of hospitality and presentation.
• Contributes to a friendly and efficient team environment.

Skills

People skills

Interpersonal skills

Customer service

Flexibility

Job description

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team. You’ll help deliver warm, attentive service in our cosy pubs and brasseries, making guests feel special and welcome with every interaction.

We offer pay based on National Living Wage + TRONC, bespoke training through Stepping Stones, EarlyPay access, and great staff benefits including food discounts, referral bonuses, birthday gifts, and long service rewards as we plan to grow to 60+ locations.