Guest Experience Server

Heartwood Inns; Christchurch; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training program

Employee Assistance Program

EarlyPay access

Enhanced Maternity & Paternity leave

Referral Bonus £1,500

50% off food at Heartwood Inns or Brs.

20% discount for family & friends

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Inns is seeking a Waiter/Waitress to join our welcoming team across our cosy pubs and brasseries. You will provide warm, attentive service, share our passion for fresh, seasonal dishes, and help guests feel at home.

We offer the National Living Wage with TRONC, bespoke training through Stepping Stones, EarlyPay access, generous maternity/paternity leave, and employee discounts. If you’re friendly, reliable, and take pride in high standards, apply today.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsibilities

• Provide friendly, attentive service to guests in a pub/brasserie setting.
• Assist with dining room and bar duties as needed to ensure smooth operations.
• Maintain high standards of cleanliness, presentation and guest experience.

Skills

People skills

Interpersonal skills

Guest service

Flexible

Reliable

Customer-focused

Job description

Heartwood Inns is seeking a Waiter/Waitress to join our welcoming team across our cosy pubs and brasseries. You will provide warm, attentive service, share our passion for fresh, seasonal dishes, and help guests feel at home.

We offer the National Living Wage with TRONC, bespoke training through Stepping Stones, EarlyPay access, generous maternity/paternity leave, and employee discounts. If you’re friendly, reliable, and take pride in high standards, apply today.