Guest Experience Supervisor — Paid Qualifications & Perks

Mollie's; West of England; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Pay rate £13.27–£13.47 per hour

10% Tronc Scheme

Career Pathway programme

Maternity/Paternity Leave

Sick Pay

On-site Parking

Hospitality Discounts

Extra Day Off (3 yrs)

Complimentary Meal

Free Drinks

Discounted Food

Wellness Programme

GHD/Cowshed Discounts

Length of Service Rewards

Monthly Awards

Refer-a-Friend

Birthday Reward

Job summary

Mollie’s is hiring a receptionist to join our warm, fast-growing hospitality team. You will deliver friendly guest check-in/out, handle inquiries with accuracy, and collaborate with housekeeping to uphold Mollie’s standards. This role offers a clear path to supervisory responsibilities as you gain experience.

We value personable, detail-oriented individuals who thrive in a team environment and are excited to develop within a dynamic budget-luxe brand with excellent staff benefits.

Qualifications

• Minimum of one year experience as a receptionist.
• Personable with acute attention to detail.
• Willingness to learn and develop toward supervision roles.

Responsibilities

• Assist guests with check-in/check-out and inquiries.
• Collaborate with housekeeping to maintain room standards and guest policies.
• Report to Reception Manager and support team to deliver exceptional service.

Skills

Hospitality Experience

Reception Skills

Customer Service

Job description

Mollie’s is hiring a receptionist to join our warm, fast-growing hospitality team. You will deliver friendly guest check-in/out, handle inquiries with accuracy, and collaborate with housekeeping to uphold Mollie’s standards. This role offers a clear path to supervisory responsibilities as you gain experience.

We value personable, detail-oriented individuals who thrive in a team environment and are excited to develop within a dynamic budget-luxe brand with excellent staff benefits.