Guest Experience Supervisor

Never For Ever; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Base salary + service charge

Referral bonus

Profit sharing

Additional paid holiday

WageStream access

Hospitality Rewards membership

Staff discount 35%

Wine at cost

Cycle to Work

Nursery scheme

Training & development

Supplier visits & masterclasses

Seasonal parties

Birthday £75 tab

Charity opportunities

Inclusive culture

Job summary

Urban Leisure Group (ULG) is seeking a warm, confident and experienced Supervisor to join our team across London venues. You'll work closely with managers and venue teams to deliver smooth, enjoyable services and ensure every guest leaves with a memorable, joyful experience.

We offer a competitive package with base rate and service charge, team referral bonuses, profit sharing, extra holiday, wages access via WageStream, and generous staff perks across food, wine, discounts and development.

Responsibilities

• Deliver smooth, enjoyable services with managers and venue teams.
• Ensure every guest has a memorable, joyful experience.

Job description

Urban Leisure Group (ULG) is seeking a warm, confident and experienced Supervisor to join our team across London venues. You'll work closely with managers and venue teams to deliver smooth, enjoyable services and ensure every guest leaves with a memorable, joyful experience.

We offer a competitive package with base rate and service charge, team referral bonuses, profit sharing, extra holiday, wages access via WageStream, and generous staff perks across food, wine, discounts and development.