Guest Experience Pro - Flexible Shifts, Free Meals, Growth

McDonald's; South Willesborough; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Free meals on break

Overnight pay premium

Exclusive discounts

Career development

Recognition and rewards

Employee assistance programme

Job summary

McDonald's is seeking a Customer Care team member to be the face of the restaurant, delivering warm hospitality, cleanliness, and friendly service. The role involves shifts across weekdays and weekends, including early mornings, afternoons, and evenings, with a focus on creating a welcoming, inclusive guest experience.

No prior experience is required as full training will be provided, and you will join a supportive team dedicated to delivering great customer care and a positive atmosphere.

Qualifications

• No experience is required; full training will be provided.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and troubleshooting issues.
• Go the extra mile to make people feel welcomed.
• Create a warm atmosphere and support restaurant events.
• Follow training and company guidelines.
• Adhere to safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly demeanor

Strong communication

Hospitality skills

Job description

McDonald's is seeking a Customer Care team member to be the face of the restaurant, delivering warm hospitality, cleanliness, and friendly service. The role involves shifts across weekdays and weekends, including early mornings, afternoons, and evenings, with a focus on creating a welcoming, inclusive guest experience.

No prior experience is required as full training will be provided, and you will join a supportive team dedicated to delivering great customer care and a positive atmosphere.