Guest Experience Specialist – Defence Site

ESS – Defence, Energy and Government Services; Craigmore; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is recruiting for a Hospitality Assistant to be the face of our Defence sector services. This full-time role is based on a 36-hour week, with Mon-Fri daytime shifts. You will join a passionate team that prides itself on service, food quality and our brand.

You will deliver outstanding guest experiences, know the menu, and make recommendations while upholding food hygiene and health & safety standards. We invest in our people and offer progression opportunities.

Qualifications

• Experience in hospitality or customer service preferred.
• Able to deliver personalised guest experiences.
• Willing to work Mon-Fri days in a fast-paced environment.
• Commitment to food handling, hygiene and health & safety standards.

Responsibilities

• Greet guests and ensure they leave delighted.
• Serve customers with a seamless, personalised experience.
• Know the menu and make recommendations to guests.
• Represent Compass Group UK&I and uphold brand image.
• Comply with Food Handling & Hygiene standards and Health & Safety regulations.

Skills

Customer service

Communication

Teamwork

Working under pressure

Job description

Compass Group UK&I is recruiting for a Hospitality Assistant to be the face of our Defence sector services. This full-time role is based on a 36-hour week, with Mon-Fri daytime shifts. You will join a passionate team that prides itself on service, food quality and our brand.

You will deliver outstanding guest experiences, know the menu, and make recommendations while upholding food hygiene and health & safety standards. We invest in our people and offer progression opportunities.