Customer Experience & Food Service Assistant

ESS – Defence, Energy and Government Services; Campton; On-site; GBP 18,000 - 21,000; Full time

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to join the Defence catering team on a full-time basis (35 hours per week), contracted for 50.2 weeks per year. You will work in a fast-paced environment, delivering excellent customer service and supporting a busy front-of-house operation.

The role emphasizes teamwork, reliability, and safety, with responsibilities spanning food preparation, displays, cash handling, and adherence to hygiene and health-and-safety standards.

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Excellent team player.
• Desire to succeed in your role.
• Thrive working under pressure.
• Outstanding timekeeping and reliability.
• Safety-first mindset.
• Experience within a similar catering-related role is desirable but not essential.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Can-do attitude

Customer service

Team player

Desire to succeed

Work under pressure

Timekeeping

Safety mindset

Job description

Compass Group UK&I is seeking a Customer Services Assistant to join the Defence catering team on a full-time basis (35 hours per week), contracted for 50.2 weeks per year. You will work in a fast-paced environment, delivering excellent customer service and supporting a busy front-of-house operation.

The role emphasizes teamwork, reliability, and safety, with responsibilities spanning food preparation, displays, cash handling, and adherence to hygiene and health-and-safety standards.