Guest Experience Lead — Rotating Shifts (Defence Sector)

ESS – Defence, Energy and Government Services; Fareham; On-site; GBP 17,000 - 22,000; Full time

Job summary

Compass Group UK&I, through ESS – Defence, Energy and Government Services, is seeking a Waiter/Waitress for a full-time role contracted to 37.5 hours per week. You will be the face of our business, delivering exceptional customer service in a rotating shift pattern within a Defence-focused setting.

Join a team that takes pride in its food, brand, and people, while ensuring guests have a seamless personalised dining experience and the highest standards of hygiene and safety.

Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

Compass Group UK&I, through ESS – Defence, Energy and Government Services, is seeking a Waiter/Waitress for a full-time role contracted to 37.5 hours per week. You will be the face of our business, delivering exceptional customer service in a rotating shift pattern within a Defence-focused setting.

Join a team that takes pride in its food, brand, and people, while ensuring guests have a seamless personalised dining experience and the highest standards of hygiene and safety.