Guest Experience Specialist — Bar & Front Desk (Hotel)

Hotel Co; Bristol; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted hotel rates

Discount on Food & Beverages

Enhanced maternity/paternity pay

Twenty-eight annual holidays

Job summary

A growing hotel management company in the UK is seeking energetic individuals for guest service roles. You'll be managing room inventory, assisting guests, and ensuring food safety in a dynamic environment. Ideal candidates are proactive multitaskers with a background in the service industry and familiarity with hotel systems. Competitive benefits include discounted rates at hotels and a health cash plan. Join a vibrant team that is committed to excellence in customer service and hospitality.

Qualifications

• Experience within the service industry.
• Fluent in English and other languages a plus.
• Familiar with Food Safety & Licensing laws.

Responsibilities

• Help guests and create positive experiences.
• Manage hotel room inventory and check guests in/out.
• Operate Food & Beverage outlets correctly.
• Follow food safety and health policies.

Skills

High energy

Good communication

Multitasking

Service industry experience

Knowledge of hotel systems

Tools

Opera

Micros

Job description

A growing hotel management company in the UK is seeking energetic individuals for guest service roles. You'll be managing room inventory, assisting guests, and ensuring food safety in a dynamic environment. Ideal candidates are proactive multitaskers with a background in the service industry and familiarity with hotel systems. Competitive benefits include discounted rates at hotels and a health cash plan. Join a vibrant team that is committed to excellence in customer service and hospitality.