Guest Experience Specialist

Heartwood Collection; Thame; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Training and development programme

Employee Assistance Program

Instant pay access via EarlyPay

Enhanced maternity & paternity leave

Referral bonus up to £1,500

Food discounts 50% at Heartwood Inns/

Birthday gift and Long Service

Retail discounts via Reward Gateway

Cycle to Work scheme

Job summary

Heartwood Collection, a multi-award-winning hospitality group, is seeking enthusiastic team members for its cosy pubs and brasseries across the UK. The role offers pay based on the National Living Wage + TRONC and bespoke training through our development programme, with instant pay access via EarlyPay and generous staff benefits.

As a people-focused team player you’ll deliver excellent service, enjoy great quality food, and contribute to a welcoming guest experience.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Job description

Heartwood Collection, a multi-award-winning hospitality group, is seeking enthusiastic team members for its cosy pubs and brasseries across the UK. The role offers pay based on the National Living Wage + TRONC and bespoke training through our development programme, with instant pay access via EarlyPay and generous staff benefits.

As a people-focused team player you’ll deliver excellent service, enjoy great quality food, and contribute to a welcoming guest experience.