Guest-Experience Waiter / Waitress

Heartwood Collection; Cheltenham; Hybrid; GBP 14,000 - 17,000; Full time

Benefits offered by this job

National Living Wage

EarlyPay

Referral bonus up to £1,500

Food discounts

Maternity/Paternity leave

Birthday gift

Long service recognition

Cycle to Work

Training program Stepping Stones

Employee assistance program

Discounts via Reward Gateway

Job summary

Heartwood Collection is hiring a Waiter/Waitress to join our vibrant team across a cosy pub and brasserie portfolio. We offer a National Living Wage plus TRONC, with bespoke training through our Stepping Stones programme and access to Hospitality Action’s Employee Assistance Program.

Enjoy instant pay through EarlyPay and strong staff benefits including generous leave, referrals, and substantial food discounts.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

People skills

Customer service

Flexible

Reliability

Food interest

Job description

Heartwood Collection is hiring a Waiter/Waitress to join our vibrant team across a cosy pub and brasserie portfolio. We offer a National Living Wage plus TRONC, with bespoke training through our Stepping Stones programme and access to Hospitality Action’s Employee Assistance Program.

Enjoy instant pay through EarlyPay and strong staff benefits including generous leave, referrals, and substantial food discounts.