Guest Experience Waiter/Waitress | Training & Perks

Harri; Poole; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral bonus £1,500

Staff food discount

Birthday gift

Retailer discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team across our cosy pubs and brasseries. You’ll greet guests, take orders, and deliver memorable service in a welcoming environment.

We offer the National Living Wage plus TRONC, ongoing training through Stepping Stones, staff discounts, and benefits like enhanced parental leave and a £1,500 referral bonus. If you’re passionate about great food and high standards, join our award-winning hospitality group.

Qualifications

• Friendly hospitality professional with a guest-focused mindset.
• Able to adapt to busy service periods and maintain high standards.
• Interest in great quality food and service.

Responsibilities

• Provide excellent table service with a smile, making guests feel special.
• Take orders accurately and deliver food and drinks promptly.
• Support colleagues to maintain a welcoming environment and high standards.

Skills

People skills

Interpersonal skills

Guest service

Flexible

Reliable

Job description

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team across our cosy pubs and brasseries. You’ll greet guests, take orders, and deliver memorable service in a welcoming environment.

We offer the National Living Wage plus TRONC, ongoing training through Stepping Stones, staff discounts, and benefits like enhanced parental leave and a £1,500 referral bonus. If you’re passionate about great food and high standards, join our award-winning hospitality group.