Guest Experience Shift Leader

Mitchells & Butlers PLC; Meriden; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Brand discount 33%

Friends & family discount 20%

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in the United Kingdom is seeking a Shift Supervisor for the Bulls Head. You will welcome guests, lead a team, and drive outstanding service while training teammates to keep guests coming back for more.

Join Premium Country Pubs, where food and drink are crafted with care in beautiful interiors at standout locations. If you are passionate about premium service, we want to hear from you and welcome you into our team.

Qualifications

• Lead and mentor a hospitality team to deliver great guest experiences.
• Demonstrate passion for service and training of colleagues.
• Maintain high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site, hosting and serving guests while confidently leading your team.
• Act as shift leader and role model for training your teams.
• Ensure cleanliness and safety standards are maintained across the site.

Skills

Team leadership

Customer service

Training

Hospitality

Job description

Mitchells & Butlers PLC in the United Kingdom is seeking a Shift Supervisor for the Bulls Head. You will welcome guests, lead a team, and drive outstanding service while training teammates to keep guests coming back for more.

Join Premium Country Pubs, where food and drink are crafted with care in beautiful interiors at standout locations. If you are passionate about premium service, we want to hear from you and welcome you into our team.