Shift Supervisor: Lead Guest Service & Team Training

Mitchells & Butlers PLC; Beckwithshaw; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33% across brands

Friends and family discounts 20%

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Pine Marten (Premium Country Pubs). You’ll welcome guests, lead a team, and ensure service excellence while training colleagues to maintain quality standards. The role offers flexible shifts and strong employee benefits as part of a supportive pub group.

Join a brand with premium food and drink in standout venues. You’ll be a key part of daily operations, upholding hygiene, safety, and guest satisfaction while contributing to a

Qualifications

• Experience in a hospitality or high-service environment.
• Ability to lead and motivate a team to deliver excellent guest experiences.
• Comfortable training and supporting junior staff to meet standards.

Responsibilities

• Be part of day-to-day site operations, host guests and confidently lead your team.
• Act as shift leader and role model for teams.
• Support training and development of team members.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Guest service

Staff training

Safety standards

Job description

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Pine Marten (Premium Country Pubs). You’ll welcome guests, lead a team, and ensure service excellence while training colleagues to maintain quality standards. The role offers flexible shifts and strong employee benefits as part of a supportive pub group.

Join a brand with premium food and drink in standout venues. You’ll be a key part of daily operations, upholding hygiene, safety, and guest satisfaction while contributing to a