Guest-Experience Server | Team-Driven & Attentive

The Sloane Club; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

The Sloane Club in London is seeking a front-of-house professional to participate in all activities of the Restaurant, delivering food and drinks and ensuring the highest levels of guest service.

You will run a station during breakfast, lunch and dinner, liaise with the kitchen and other departments, maintain a clean station, handle orders and payments, and promote the Club with a professional, subtle approach.

Responsibilities

• Deliver food dishes and drinks to guests following the department SOPs
• Be attentive, friendly and professional at all times
• Help create a positive and lasting guest experience
• Work as part of a close team and with other departments (Reception, Sommeliers & Kitchen)
• Have a competent level of knowledge of the restaurant and hotel
• Leading by example at all times
• Run a station during the breakfast, lunch and dinner
• Operate the restaurant or different area of the hotel, including taking orders, serving food and drinks, and processing payments on Oracle
• Ensure that your station is clean and presentable during opening times
• Ensure crockery, cutlery and service items are prepared and available
• Be personally responsible for your section, maintaining timing of service and managing time between tables
• Liaise with the kitchen on order taking, stock levels and special requests
• Deliver a high, consistent level of service
• Promote the restaurant and the Club in a professional and subtle way
• To have a thorough knowledge of the restaurant menus and wine offering
• Compensation: To be discussed

Job description

The Sloane Club in London is seeking a front-of-house professional to participate in all activities of the Restaurant, delivering food and drinks and ensuring the highest levels of guest service.

You will run a station during breakfast, lunch and dinner, liaise with the kitchen and other departments, maintain a clean station, handle orders and payments, and promote the Club with a professional, subtle approach.