Guest Experience Retail Associate (Studio Tour)

6115 Warner Bros. Studios Leavesden Limited; Abbots Langley; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

£13.45 per hour

25 days holiday (pro‑rata)

GymPass or on-site gym access

Exclusive content access (Paramount+,+

Résumé du poste

Warner Bros. Studio Tour London - The Making of Harry Potter is seeking a friendly Retail Associate to join our team. You will proactively assist customers, operate tills to support efficient service, and ensure products are available for sale in a busy, visitor-facing environment.

The role requires the ability to lift boxes, work at pace, and maintain outstanding customer service. Weekend work and shift patterns are part of the schedule, with training provided.

Qualifications

• Effective, confident communication, engaging proactively with visitors and colleagues.
• Experience working in a fast-paced environment.
• The ability to keep calm under pressure.
• The initiative to identify jobs that need completed.
• An ability to work at pace whilst maintaining great customer service.

Responsabilités

• Proactively engage with and assist our customers.
• Operate our tills in an efficient manner.
• Help to ensure products are available to customers at all times.
• Ensure our sales targets are achieved by fully maximising all sales opportunities.
• This role requires that you be able to lift, carry and move boxes.
• It is also a role in a very busy Tour where there is lots of visual and audio stimuli.

Connaissances

Communication

Calm under pressure

Fast-paced environment

Initiative

Customer service

Description du poste

Warner Bros. Studio Tour London - The Making of Harry Potter is seeking a friendly Retail Associate to join our team. You will proactively assist customers, operate tills to support efficient service, and ensure products are available for sale in a busy, visitor-facing environment.

The role requires the ability to lift boxes, work at pace, and maintain outstanding customer service. Weekend work and shift patterns are part of the schedule, with training provided.