Wizarding Studio Tour Interactor: Experience Host

Warner Media, LLC.

Abbots Langley

On-site

GBP 18,000 - 21,000

Part time

11 days ago

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Benefits offered by this job

£13.45 per hour

25 days holiday (pro-rata)

GymPass or on-site gym

Staff discounts on tickets, retail, F&

Access to Screeners App

Job summary

Warner Bros. Studio Tour London – The Making of Harry Potter is seeking Interactors to join the Show Experience team.

You’ll guide visitors, entertain them with scripted speeches and live demonstrations, and share detailed Harry Potter insights to enhance the magical journey. This onsite role requires weekend work and standing for long periods; benefits include on-site gym access, Staff shuttle, pension and private healthcare, staff discounts, and pro‑rated holiday entitlement.

Qualifications

Previous work in a customer/visitor facing role with emphasis on quality of service
Excellent presentation skills and ability to address groups up to 300 on a microphone
Proven ability to learn new skills and adapt to a visitor-focused environment
Able to contribute positively and work well in a large, varied team

Responsibilities

Proactively engage with visitors to deliver world-class experiences
Present a friendly interface between the Tour and visitors
Lead with empathy, integrity and transparency
Support the team to exceed visitor expectations and continually improve performance
Conduct Added Value Tours and assist in Audio Descriptive Tours as required
Work with management to enhance show and visitor experience
Maintain a clean, safe workspace and adhere to policies