Guest Experience Receptionist — Flexible Hours & Growth

Clermont Hotel Group; Greater London; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Staff areas

Meals on duty

Pension

Healthcare

Job summary

Bloomsbury Park, a 95-bedroom hotel on Southampton Row in London, is seeking a Reception Front of House team member. You’ll greet guests, manage check-in/check-out and resolve queries with a calm, guest-focused approach, including managing busy times. Opera knowledge helps, but genuine service matters most.

Shifts include early and late options, five days out of seven. Clermont Hotel Group offers a welcoming environment with staff areas, meals on duty, pension and healthcare schemes, plus

Qualifications

• Experience in guest-facing roles is preferred but not required.
• A positive, proactive attitude and attention to detail are essential.

Responsibilities

• Greet guests at reception and assist with check-in/check-out.
• Handle guest inquiries and resolve issues promptly.
• Maintain a welcoming and efficient front-of-house experience.

Skills

Guest service

Calm under pressure

Flexible scheduling

Tools

Opera

Job description

Bloomsbury Park, a 95-bedroom hotel on Southampton Row in London, is seeking a Reception Front of House team member. You’ll greet guests, manage check-in/check-out and resolve queries with a calm, guest-focused approach, including managing busy times. Opera knowledge helps, but genuine service matters most.

Shifts include early and late options, five days out of seven. Clermont Hotel Group offers a welcoming environment with staff areas, meals on duty, pension and healthcare schemes, plus