Guest Experience Receptionist – Career Growth + Perks

Warner Hotels; Harrogate; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Gym access

Discounted food onsite

Pension

Career development

28 days annual leave

Cycle to Work

Employee discounts

Assistance programmes

Job summary

Warner Hotels is seeking a Receptionist to join our front desk team. You will help guests check in, answer queries, and ensure a warm, efficient welcome in a busy hotel environment.

No experience is required; simply bring a welcoming personality and a readiness to learn. You will work closely with the Reception Manager and team to deliver outstanding guest experiences and support the day-to-day running of the reception area.

Qualifications

• No experience required; willingness to learn and grow in customer service.
• Ability to put guests at the heart of their visit.
• Supportive attitude towards the reception team.

Responsibilities

• Deliver excellent customer service at the hotel reception.
• Assist the Reception Manager and team to ensure smooth front-desk operations.
• Support guests with information and appointments as needed.

Skills

Customer service

People skills

Team player

Job description

Warner Hotels is seeking a Receptionist to join our front desk team. You will help guests check in, answer queries, and ensure a warm, efficient welcome in a busy hotel environment.

No experience is required; simply bring a welcoming personality and a readiness to learn. You will work closely with the Reception Manager and team to deliver outstanding guest experiences and support the day-to-day running of the reception area.