Guest-Focused Front Desk Receptionist | Hotel & Guest Service

inploi; Norton-on-Derwent; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

Career development

Job summary

Warner Hotels Group is seeking a Receptionist at Norton Grange, part of the Warner Hotels Group, to deliver outstanding customer service at the hotel reception. You will work closely with the Reception Manager and Team Leaders to help ensure the reception runs smoothly and guests have a memorable stay.

No prior experience is required; a positive, authentic approach and willingness to learn are key. The role offers good training, development opportunities, and a range of staff benefits through

Qualifications

• No experience required – just a welcoming, can-do attitude.
• Strong customer service and communication skills.
• Guest-focused approach and willingness to learn.

Responsibilities

• Welcome guests on arrival and assist with check-in/check-out as part of the reception team.
• Support the Reception Manager and Team Leaders to keep reception operations running smoothly.

Skills

People skills

Customer service

Communication

Job description

Warner Hotels Group is seeking a Receptionist at Norton Grange, part of the Warner Hotels Group, to deliver outstanding customer service at the hotel reception. You will work closely with the Reception Manager and Team Leaders to help ensure the reception runs smoothly and guests have a memorable stay.

No prior experience is required; a positive, authentic approach and willingness to learn are key. The role offers good training, development opportunities, and a range of staff benefits through