Guest Experience & Reception Manager

German-Gymnasium; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Industry leading pay

50% discount at all restaurants

Stream pay access

Employee Assistance Program

On-shift meals

Employee recognition awards

Evolv Edge training

Holiday entitlement

Volunteer day

Refer a friend

Job summary

German Gymnasium in London is seeking a passionate, guest-centric Reception Manager to be the welcoming face of our venue. You will handle calls, enquiries and reservations with grace and efficiency, ensuring smooth service flow and a warm, memorable guest experience.

Based at King's Boulevard & Pancras Square, this role offers industry-leading benefits and career growth through Evolv Edge training, generous holiday entitlement and a focus on guest satisfaction.

Qualifications

• Experience in hospitality reception preferred.
• Excellent communication and organizational skills.

Responsibilities

• Manage calls, enquiries and reservations with warmth and efficiency.
• Ensure smooth running of service with planned seating and guest allocation.

Job description

German Gymnasium in London is seeking a passionate, guest-centric Reception Manager to be the welcoming face of our venue. You will handle calls, enquiries and reservations with grace and efficiency, ensuring smooth service flow and a warm, memorable guest experience.

Based at King's Boulevard & Pancras Square, this role offers industry-leading benefits and career growth through Evolv Edge training, generous holiday entitlement and a focus on guest satisfaction.