Reception Manager

German Gymnasium; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Industry leading pay

50% restaurant discount

Stream salary access

Employee Assistance Program

Healthy meals on shift

Recognition programs

Evolv Edge training

Holiday entitlement

Volunteer day

Refer a friend scheme

Job summary

German Gymnasium in London is seeking a passionate Reception Manager to be the welcoming face of the venue, handling calls, enquiries and reservations with grace and efficiency.

You will ensure smooth service, allocate guests, and foster warm relationships with guests and team members. The role offers growth within a premium hospitality group and a competitive salary with industry-leading benefits.

Qualifications

• Seeking a passionate, guest-centric Reception Manager for a premium hospitality venue.
• Experience handling calls, enquiries and reservations with grace and efficiency.
• Able to build lasting relationships with guests and team members.

Responsibilities

• Manage calls, enquiries and reservations to ensure smooth service.
• Allocate guests in a planned, organised manner and support front-of-house flow.
• Build strong relationships with guests and colleagues to enhance the guest experience.

Skills

Communication

Guest service

Call handling

Reservations management

Team collaboration

Job description

Reception Manager

German Gymnasium

King's Boulevard & Pancras Square, Kings Cross, London N1C

Competitive Salary

Why work for us

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discountat all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream– track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidentialEmployee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edgewhich is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

Home of the first London Olympic games gymnasium, our breathtaking Kings Cross home is now a temple to German cuisine with the buzzing atmosphere of a traditional Grand Café. Our all day menu includes London’s finest schnitzels, sausages, seasonal delicacies and tortes. German Pilsner and wines are available on our alfresco terraces; all accompanied by outstanding hospitality.

A bit about what you will be doing

We are looking for a passionate and guest-centric Reception Manager to join our team at German Gymnasium. In this pivotal role, you'll be the welcoming face of our establishment, managing calls, enquiries, and reservations with grace and efficiency. Your primary focus will be on ensuring the smooth running of service with the allocation of guests in a planned and organised manner. With your warmth and charm, you'll build lasting relationships with both guests and team members alike. While contributing to the restaurant's success and strategy from a floor level, you'll also have the opportunity to grow personally and professionally. If you're ambitious and driven to excel in hospitality, join us and play a key role in shaping unforgettable moments for our guests while charting your own path to success.

At D&D London, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive

Compensation: Competitive salary