Guest Experience Pro: Receptionist & Bartender (Casual)

Hotel Co 51 UK; Birmingham; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates for you, as well

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption

Pension scheme

Twenty eight holidays

Job summary

Hotel Co 51 UK, operating Moxy Birmingham NEC & Airport, is seeking a friendly Receptionist / Bartender (Crew Member) on a casual contract. The role offers £13.62 per hour and opportunities to develop service skills within a lively hotel environment.

You'll deliver attentive guest service, handle calls, and contribute to team success while embodying brand standards and a flexible night-shift availability. Previous hospitality experience is advantageous.

Qualifications

• Experience in frontline hospitality or service roles.
• Ability to provide top quality customer service.
• Comfort working as part of a team and handling guest requests.

Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Skills

Customer service

Teamwork

Guest interaction

Night shifts flexible

Tools

Opera

Micros

Job description

Hotel Co 51 UK, operating Moxy Birmingham NEC & Airport, is seeking a friendly Receptionist / Bartender (Crew Member) on a casual contract. The role offers £13.62 per hour and opportunities to develop service skills within a lively hotel environment.

You'll deliver attentive guest service, handle calls, and contribute to team success while embodying brand standards and a flexible night-shift availability. Previous hospitality experience is advantageous.