Guest Experience Lead - Reservations & Front of House

Super8; Greater London; Vor Ort; GBP 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

28 days leave

Staff discount

Free meals

Discounted dining nearby

Pension

Mental health support

Cycle to work

Refer a Friend bonus

Travel opportunities

Laptop stipend

Zusammenfassung

Super 8 Restaurants in London is seeking a friendly Front of House professional to deliver warm hospitality and memorable guest experiences. You’ll manage the door, handle reservations, and respond promptly with a personal touch, using SevenRooms to coordinate with the floor team.

You'll bring experience from fast-paced hospitality, clear communication, and a passion for seasonal dining. We offer generous leave, staff discounts, pension, mental health support, and routes to career progression at

Qualifikationen

• Experience in busy, high-energy restaurant settings.
• Proven ability to manage reservations and guest inquiries with a personal touch.
• Strong communication and calm under pressure.

Aufgaben

• Manage the door and welcome guests with a friendly, professional presence.
• Handle reservations and respond promptly to inquiries; coordinate with floor team using SevenRooms.
• Support the team to deliver excellent hospitality in a fast-paced environment.

Kenntnisse

Guest experience

Reservation management

SevenRooms

Communication under pressure

Team support

Tools

SevenRooms

Jobbeschreibung

Super 8 Restaurants in London is seeking a friendly Front of House professional to deliver warm hospitality and memorable guest experiences. You’ll manage the door, handle reservations, and respond promptly with a personal touch, using SevenRooms to coordinate with the floor team.

You'll bring experience from fast-paced hospitality, clear communication, and a passion for seasonal dining. We offer generous leave, staff discounts, pension, mental health support, and routes to career progression at