Guest Experience Lead - Flexible Hours & Perks

Showcase Cinemas UK; Paisley; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

4 free cinema tickets per week

30% discount on food and drinks

5.6 weeks holiday

Access to competitions and incentives

Free parking

Pension

Employee Assistance Programme

Job summary

Showcase Cinemas UK in Paisley is seeking a dynamic Guest Experience Lead to head our front-of-house team and uphold brand standards. You will train, coach and develop team members, ensuring smooth daily operations while delivering outstanding guest service.

The role blends leadership with hands-on cinema experience as part of a friendly, movie-loving team. Hours are flexible, with a 120-hour, 6-week cycle and work across evenings and weekends; benefits include free cinema tickets, discounts,

Qualifications

• Proven customer service experience in retail, cinema or hospitality.
• Ability to lead and develop a team, with coaching and training skills.
• Strong communication and interpersonal skills.

Responsibilities

• Train, coach and develop team members to uphold service standards.
• Ensure daily operations run smoothly and efficiently in cinema front-of-house.
• Support wider management and contribute to overall venue success.

Skills

Customer service

Team leadership

Communication skills

Job description

Showcase Cinemas UK in Paisley is seeking a dynamic Guest Experience Lead to head our front-of-house team and uphold brand standards. You will train, coach and develop team members, ensuring smooth daily operations while delivering outstanding guest service.

The role blends leadership with hands-on cinema experience as part of a friendly, movie-loving team. Hours are flexible, with a 120-hour, 6-week cycle and work across evenings and weekends; benefits include free cinema tickets, discounts,