Guest Experience Lead — Evenings & Weekends

Modern Art Oxford; Oxford; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

Modern Art Oxford is seeking a proactive Visitor Experience Duty Manager to lead our front-of-house team, deliver a welcoming visitor journey, and support exhibitions and events.

You will help ensure the safety and security of the gallery, coordinate with staff and volunteers, and bring excellent customer service and communication skills, including availability for evenings and weekends.

This bank staff role offers hourly pay and rolling interviews, with shifts as required.

Qualifications

• Experience in visitor services or gallery/museum environments.
• Comfortable working evenings and weekends.

Responsibilities

• Lead the Visitor Experience team during shifts.
• Support exhibitions and events.
• Oversee safety and security of the gallery.

Skills

Customer service

Leadership

Communication

Organisational skills

Job description

Modern Art Oxford is seeking a proactive Visitor Experience Duty Manager to lead our front-of-house team, deliver a welcoming visitor journey, and support exhibitions and events.

You will help ensure the safety and security of the gallery, coordinate with staff and volunteers, and bring excellent customer service and communication skills, including availability for evenings and weekends.

This bank staff role offers hourly pay and rolling interviews, with shifts as required.