Guest Experience Host - Warm Welcome & Smooth Seating

The-Wolseley; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Vouchers

Enhanced leave

Mental health support

Earned wage access

Training program

Job summary

The Wolseley is seeking a warm and proactive Host in London to welcome guests and support seating and service. You will be part of a renowned restaurant team, helping ensure a seamless dining experience for every guest.

You will assist the reception with seating plans, communicate guest requests to floor and kitchen, and engage guests from door to table, contributing to a welcoming atmosphere and high standards across The Wolseley Hospitality Group.

Qualifications

• Guest service is essential to create a welcoming experience.
• Strong communication helps coordinate seating and guest needs.
• Team coordination ensures smooth service flow.

Responsibilities

• Assist the reception team with seating plans and support the floor team with relaying tables for smooth management of turn times.
• Anticipate guests’ needs by timely communicating any special requests to floor and kitchen – be proud to act as a point of contact!
• Contribute hands-on to a smooth service, warmly engaging with guests from door to table - you are our greatest asset!

Skills

Guest service

Team coordination

Communication

Hospitality mindset

Job description

The Wolseley is seeking a warm and proactive Host in London to welcome guests and support seating and service. You will be part of a renowned restaurant team, helping ensure a seamless dining experience for every guest.

You will assist the reception with seating plans, communicate guest requests to floor and kitchen, and engage guests from door to table, contributing to a welcoming atmosphere and high standards across The Wolseley Hospitality Group.