Guest Experience Host

The Big Table Group Limited; Stretford; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Big Table Group Limited is seeking a friendly Host/Hostess to be the first point of contact for guests. You will welcome guests, provide accurate wait times, and escort customers to dining areas to ensure a positive experience from arrival to departure.

Responsibilities include managing reservations, coordinating with staff on seating, and maintaining a clean reception area while catering to guests who may require extra attention. Shift work is required in this fast-paced environment.

Qualifications

• Must have strong people skills and be friendly to guests.
• Ability to provide accurate wait times and assist with seating.
• Availability to work in shifts in a fast-paced venue.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to dining areas.
• Provide menus and greet guests on departure.
• Coordinate with wait staff about seating options.
• Maintain a clean reception area.
• Cater to guests needing extra attention (e.g. children, elderly).

Skills

People skills

Customer service

Shift work

Positive attitude

Job description

The Big Table Group Limited is seeking a friendly Host/Hostess to be the first point of contact for guests. You will welcome guests, provide accurate wait times, and escort customers to dining areas to ensure a positive experience from arrival to departure.

Responsibilities include managing reservations, coordinating with staff on seating, and maintaining a clean reception area while catering to guests who may require extra attention. Shift work is required in this fast-paced environment.