Dynamic Events Host for Guest Experience

DoubleTree by Hilton Glasgow Central; Glasgow; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Food & accommodation discounts

Learning & progression

Friends & family rates

Employee assistance

Leisure club access

Long service awards

Recognition awards

Annual socials

Free parking

Staff meals

Job summary

DoubleTree by Hilton Glasgow Central is seeking a Meeting and Events Assistant to join our team. You will provide friendly, professional service during events, manage guest needs at tables and assist with event operations, ensuring high standards of hospitality in a fast-paced setting.

The role offers training and development within a busy hotel environment, with shifts including evenings and weekends. Prior hospitality or events experience is helpful but not essential.

Qualifications

• A positive attitude and a willingness to learn.
• Friendly, approachable and confident when interacting with guests.
• Excellent customer service and communication skills.
• Able to work well as part of a team.
• Reliable, organised and attentive to detail.
• Flexible with working hours, including evenings and weekends.
• Ability to work under pressure.
• Previous hospitality or events experience would be an advantage, but is not essential as full training will be provided.

Responsibilities

• Provide friendly, professional and attentive service to guests throughout events
• Look after designated tables and ensure guests have everything they need throughout the event
• Serve drinks and refreshments efficiently and professionally
• Clear and maintain tables throughout the event, ensuring they remain clean and well presented
• Welcome guests and respond to their requests in a friendly and helpful manner
• Anticipate guest needs and ensure a high standard of service throughout the event
• Follow event timings and service instructions
• Maintain high standards of cleanliness, presentation and organisation within the event areas
• Support different areas of the Meeting & Events operation, including our event bars when required.
• Work as part of the team to deliver an excellent guest experience from the beginning to the end of each event
• Follow all hotel procedures, licensing requirements and health & safety standards

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Flexible hours

Ability to work under pressure

Job description

DoubleTree by Hilton Glasgow Central is seeking a Meeting and Events Assistant to join our team. You will provide friendly, professional service during events, manage guest needs at tables and assist with event operations, ensuring high standards of hospitality in a fast-paced setting.

The role offers training and development within a busy hotel environment, with shifts including evenings and weekends. Prior hospitality or events experience is helpful but not essential.