Guest Experience Host (Part-Time) – Front Desk

SeeMeHired.com; Belfast City District; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive salary

28 days’ holiday

Free parking

Staff discounts

Job summary

The Malone Hotel in Belfast is seeking an experienced Hotel Receptionist to be the welcoming heart of our team. In this part-time front desk role, you will manage guest arrival and departure, explain facilities, and help deliver a memorable guest journey from check-in to check-out.

You will need excellent communication skills, be organised and guest-focused, and comfortable working with hotel management software.

Qualifications

• Experience in hotel front desk or guest services.
• Excellent English communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Explain hotel facilities and promotions to guests.
• Anticipate guest needs and handle requests politely.
• Verify and post charges to guest accounts accurately.
• Maintain knowledge of local area and attractions for guests.
• Operate front office systems accurately.

Skills

Hotel software

MS Office

Communication

Organisation

Multitasking

Tools

Hotel Management Software

Job description

The Malone Hotel in Belfast is seeking an experienced Hotel Receptionist to be the welcoming heart of our team. In this part-time front desk role, you will manage guest arrival and departure, explain facilities, and help deliver a memorable guest journey from check-in to check-out.

You will need excellent communication skills, be organised and guest-focused, and comfortable working with hotel management software.