Guest Experience Host - Nights, Weekends & Rewards

Metropolitan Gaming; Manchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts & perks

Pension & life insurance

Food & beverages discount

Season ticket loan

Cycle to work

Refer a friend bonus

Job summary

Metropolitan Gaming in Manchester is seeking a Receptionist to greet guests, handle enquiries and ensure a courteous, efficient service. You’ll play a key role in delivering a welcoming atmosphere and guiding customers through rewards and membership journeys.

The role requires availability for nights, evenings and weekends within a 24/7 trading week. You should be 18+ with the right to work in the UK and comfortable standing for long periods.

Responsibilities

• Meet and greet customers, answering queries.
• Ensure courteous, efficient service.
• Explain rewards benefits and assist sign-up.
• Receive and log telephone calls and communications.

Job description

Metropolitan Gaming in Manchester is seeking a Receptionist to greet guests, handle enquiries and ensure a courteous, efficient service. You’ll play a key role in delivering a welcoming atmosphere and guiding customers through rewards and membership journeys.

The role requires availability for nights, evenings and weekends within a 24/7 trading week. You should be 18+ with the right to work in the UK and comfortable standing for long periods.