Guest Experience Host – Luxury Restaurant Reception

Fire & Vine Hospitality; Greater London; Híbrido; GBP 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% off your food bill at all GAUCHO’s

Apprenticeship Scheme

Cycle to work scheme

Employee wellbeing platform

Career development and progression

Breakfast and dinner provided on every

Descripción de la vacante

GAUCHO Covent Garden is seeking an enthusiastic and experienced Receptionist to join our team. The successful candidate will thrive in a busy, high-end environment with a passion for hospitality and a friendly, welcoming demeanor.

You will work with the reception team to provide an unforgettable guest experience from arrival to departure, process reservations professionally, and support management to maximise revenue through effective coverage and service excellence.

Formación

• Be a team player.
• Work well within a fast-paced environment.
• Demonstrate a positive approach to own role and teamwork.
• Befriendly,welcomingandapproachable.

Responsabilidades

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
• Ensure all GAUCHO reservations are processed professionally and accurately.
• Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.

Conocimientos

Team player

Customer service

Positive attitude

Friendly and welcoming

Professional and respectful

Descripción del empleo

GAUCHO Covent Garden is seeking an enthusiastic and experienced Receptionist to join our team. The successful candidate will thrive in a busy, high-end environment with a passion for hospitality and a friendly, welcoming demeanor.

You will work with the reception team to provide an unforgettable guest experience from arrival to departure, process reservations professionally, and support management to maximise revenue through effective coverage and service excellence.