Guest Experience Host | Hospitality & Brand Ambassador

Lane7 - Birmingham Cube; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days holiday per year

Free bowling for you and up to 3 mates

25% off food & drink

Team social activities

Monday bowling club

Annual team awards

Wellbeing app access

Job summary

Lane7 - Birmingham Cube is seeking friendly, energetic staff to enhance the guest experience in our Birmingham venue. You’ll check guests in, assist with orders, and help maintain a vibrant, immersive atmosphere across lane activity, arcade and bar areas.

Successful candidates bring energy, a can-do attitude and willingness to engage with guests while upholding Lane7 standards. The role offers opportunities to join our team activities and grow within the brand.

Qualifications

• Fluent in written and spoken English.
• Experience in hospitality or guest-facing roles preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure the guest journey is immaculate from start to finish.
• Be the port of call for guests: check-in, assist with drinks or table cleanup.
• Create a fully immersive guest experience and represent the Lane7 brand.

Skills

Guest service

Hospitality

Teamwork

Communication

Job description

Lane7 - Birmingham Cube is seeking friendly, energetic staff to enhance the guest experience in our Birmingham venue. You’ll check guests in, assist with orders, and help maintain a vibrant, immersive atmosphere across lane activity, arcade and bar areas.

Successful candidates bring energy, a can-do attitude and willingness to engage with guests while upholding Lane7 standards. The role offers opportunities to join our team activities and grow within the brand.