Guest Experience Specialist – Hospitality & Fun

Lane7 - Birmingham Cube; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days holiday

Free bowling for you & up to 3

25% off food and drink

Team social activities

Bowling Club

Annual awards party

Wellbeing app

Job summary

Lane7 Birmingham Cube is hiring in hospitality to deliver an immaculate guest journey across our exciting venue. You’ll be the first point of contact, welcome guests, mix drinks or clear tables, and help create an immersive, energetic atmosphere.

We offer progression from within, a generous holiday allowance, free bowling for you and up to 3 friends, and strong team social events. All candidates must be eligible to work in the UK and speak fluent English.

Qualifications

• Fluent written and spoken English required.
• Experience in hospitality or customer service is an asset.
• Ability to work in a fast-paced team environment.

Responsibilities

• Ensure our guest journey is immaculate from start to finish.
• You are the port of call for guests, handling check-in, cocktails, and table care.
• Ensure everyone is enjoying a fully immersive experience.
• Represent the Lane7 brand with enthusiasm in a lively atmosphere.

Skills

Fluent English

Customer service

Teamwork

Communication

Job description

Lane7 Birmingham Cube is hiring in hospitality to deliver an immaculate guest journey across our exciting venue. You’ll be the first point of contact, welcome guests, mix drinks or clear tables, and help create an immersive, energetic atmosphere.

We offer progression from within, a generous holiday allowance, free bowling for you and up to 3 friends, and strong team social events. All candidates must be eligible to work in the UK and speak fluent English.