Guest Experience Host – Front Desk (24/7)

Grosvenor Casinos; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Grosvenor Casinos in the United Kingdom is seeking a friendly Receptionist to welcome guests and set the tone on arrival. This role requires a positive, engaging approach to ensure guests start their visit on a high note and feel valued from the moment they walk through the doors.

The successful candidate will work within a 24/7 casino environment, demonstrating flexibility for night shifts and weekends. 18+ and right to work in the UK are essential requirements.

Qualifications

• Experience in a hospitality setting.
• Ability to provide high-quality customer service and greet guests warmly.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Greet guests and assist them as they arrive.
• Set the tone for guests' experience with a friendly, professional demeanor.
• Contribute to a memorable, high-energy casino environment.

Skills

Hospitality experience

Customer service

Flexible schedule

Night shifts

Job description

Grosvenor Casinos in the United Kingdom is seeking a friendly Receptionist to welcome guests and set the tone on arrival. This role requires a positive, engaging approach to ensure guests start their visit on a high note and feel valued from the moment they walk through the doors.

The successful candidate will work within a 24/7 casino environment, demonstrating flexibility for night shifts and weekends. 18+ and right to work in the UK are essential requirements.