Guest Experience Host — Front Desk

Hotel du Vin; Bristol; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Staff room rate discounts

Apprenticeship programmes

Dining discounts

Cycle to work scheme

Healthcare plans

Job summary

Hotel du Vin in Bristol is seeking a friendly, passionate receptionist to be the face of the hotel and deliver exceptional guest service. You will greet guests, answer queries, and contribute to a memorable visit with high standards and a positive attitude.

The role offers internal progression opportunities and a comprehensive perks package, including staff discounts and development programmes, in a dynamic hospitality setting.

Qualifications

• The candidate should be friendly, passionate and energetic.
• Experience in hospitality or reception is preferred.
• Excellent communication and guest service skills are essential.

Responsibilities

• Greet guests and be the face of Hotel du Vin at reception.
• Handle guest inquiries and queries with a positive attitude.
• Support team with check-in/out and ensure guest satisfaction.

Skills

Hospitality

Customer service

Communication

Friendly demeanor

Job description

Hotel du Vin in Bristol is seeking a friendly, passionate receptionist to be the face of the hotel and deliver exceptional guest service. You will greet guests, answer queries, and contribute to a memorable visit with high standards and a positive attitude.

The role offers internal progression opportunities and a comprehensive perks package, including staff discounts and development programmes, in a dynamic hospitality setting.