Guest Experience Host – Farm Shop & Café

Bamford Collection; North Common; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Lunch discount 50%

Product discounts

Restaurant discounts

Wellbeing support

Private medical

Pension scheme

Volunteer days

Job summary

Daylesford Farm Shop in the Cotswolds is seeking a friendly Host to deliver warm, guest-focused service across shop and restaurant areas. You will welcome customers, manage footfall during busy periods and assist with bookings or waitlists, collaborating with retail and dining teams to ensure a smooth customer journey.

This role suits someone who enjoys a lively environment and has an interest in food, farming and sustainable living.

Qualifications

• Previous experience in hospitality, retail or customer-facing roles preferred
• Confident, friendly communication style with a natural ability to put people at ease
• Strong organisational skills and the ability to juggle priorities in a busy environment
• A customer-first mindset with attention to detail

Responsibilities

• Greet customers and manage footfall during busy periods
• Support bookings or waitlists where applicable
• Work closely with retail and restaurant teams to ensure a smooth customer journey
• Deliver thoughtful, friendly service in a lively environment

Skills

Hospitality experience

Customer-facing

Organisational skills

Communication

Team player

Interest in food & sustainability

Job description

Daylesford Farm Shop in the Cotswolds is seeking a friendly Host to deliver warm, guest-focused service across shop and restaurant areas. You will welcome customers, manage footfall during busy periods and assist with bookings or waitlists, collaborating with retail and dining teams to ensure a smooth customer journey.

This role suits someone who enjoys a lively environment and has an interest in food, farming and sustainable living.