Guest Experience Host - Dynamic Family Welcomer

Oxygen; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry-leading pay

50% off food and drinks on shift

Free & unlimited hot drinks on shift

Free entry for you + 4 on weekdays

50% off entry for you + 4 on weekends/

20 days holiday + bank holidays

Birthday paid day off

Pension Scheme

Job summary

Oxygen is seeking enthusiastic Guest Hosts in the United Kingdom to greet guests, manage early interactions and support sign-posting throughout the park. You will help create moments of excitement for families and ensure a warm welcome from first contact.

The role focuses on delivering a high-energy, friendly customer experience in a busy environment, with opportunities to work across café, courts and party areas while maintaining professional communication and punctual attendance.

Qualifications

• A genuine ambition to deliver a fun customer experience, consistently.
• Comfortable working with children.
• Comfortable working in a busy, fast-paced environment.
• Organised and can manage own time.
• Able to learn new skills and information.
• Great team player.
• Able to listen to and action instructions.
• Able to communicate professionally and with respect at all times.
• Excellent record of time keeping.
• Reception experience desirable.
• Sales experience desirable.
• Experience working with children desirable.

Responsibilities

• Be the face of Oxygen and greet guests with a friendly, professional manner.
• Support check-in, sign-posting and guiding guests through the park.
• Collaborate with café, courts and parties teams to ensure a great experience.

Skills

Guest experience

Children friendly

Busy environment

Time management

Team player

Instruction following

Professional communication

Punctuality

Reception experience desirable

Sales experience desirable

Experience with children desirable

Job description

Oxygen is seeking enthusiastic Guest Hosts in the United Kingdom to greet guests, manage early interactions and support sign-posting throughout the park. You will help create moments of excitement for families and ensure a warm welcome from first contact.

The role focuses on delivering a high-energy, friendly customer experience in a busy environment, with opportunities to work across café, courts and party areas while maintaining professional communication and punctual attendance.