Guest Experience Host - Boutique Hotel Receptionist

Malmaison Hotel Du Vin Holdings Limited; City of Edinburgh; Sur place; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Staff Room Rates £65/night

Staff discounts

50% Friends and Family Room Rate

30% dining discount

Fully funded Apprenticeship Programme

High street discounts

Cycle to work scheme

Healthcare plans

Referral scheme up to £1,500

Free uniform

Wellness days

Complimentary stays on anniversaries

Brain Charity sponsorship

Employee assistance programme

Résumé du poste

Malmaison Hotel Du Vin Holdings Limited in Edinburgh is seeking a friendly receptionist to join the team. You will be the face of our hotel, delivering warm service and handling guest queries with a can-do attitude.

This permanent role offers flexible hours about 30 per week, with pay up to £14 per hour (including incentives). A vibrant hospitality career awaits with staff discounts, room rates and opportunities for internal development.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Able to maintain a positive and energetic attitude throughout shifts.

Responsabilités

• Greet guests and assist with check-in/check-out procedures.
• Answer queries and resolve guest issues to ensure a memorable stay.
• Represent the brand as the face of the hotel and uphold high service standards.

Connaissances

Hospitality

Friendly service

Guest communication

Description du poste

Malmaison Hotel Du Vin Holdings Limited in Edinburgh is seeking a friendly receptionist to join the team. You will be the face of our hotel, delivering warm service and handling guest queries with a can-do attitude.

This permanent role offers flexible hours about 30 per week, with pay up to £14 per hour (including incentives). A vibrant hospitality career awaits with staff discounts, room rates and opportunities for internal development.