Guest Experience Host – Bar & Games Hub

Partingtons; Newton-le-Willows; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Birthday Treat - Additional day annual

Wellness programmes

Loyalty leave

Bonus schemes

Ongoing training and development

Refer a friend and Great Ideas schemes

Use of leisure facilities across the_P

Discounted food

Employee discount off holidays with BE

Employee discount at Walterz E hub

Employee discount - Local Attractions

Pension scheme

Job summary

Partingtons is seeking a part-time seasonal Team Member to join our entertainment hub. The role focuses on delivering friendly customer service, taking orders, serving drinks, and supporting guests with bookings and activities (Bowling, Darts, Pool, Karaoke).

You will help maintain cleanliness and appear confident in a fast-paced environment. The position requires 18+ for alcohol service, right-to-work documentation, and strong communication skills.

Qualifications

• Previous experience in a bar and food establishment is preferred (training will be provided).
• Able to produce right to work documentation (e.g. passport or birth certificate & NI document).
• Strong communication skills, both verbal and written, to liaise with team members and guests effectively.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Be aged 18 or over in order to sell alcohol.

Responsibilities

• Serve customers efficiently and courteously, taking orders and delivering food promptly.
• Dispense and serve hot and cold drinks as required.
• To maintain high standards of cleanliness and tidiness in the Hub areas at all times.
• Dealing with online bookings and assisting customers in the setting up of games in the Hub (Bowling, Darts, Pool, Karaoke etc.).
• Engage in upselling additional menu or games items to enhance customer satisfaction and maximise sales.

Skills

Customer service

Communication

Bar experience

Job description

Partingtons is seeking a part-time seasonal Team Member to join our entertainment hub. The role focuses on delivering friendly customer service, taking orders, serving drinks, and supporting guests with bookings and activities (Bowling, Darts, Pool, Karaoke).

You will help maintain cleanliness and appear confident in a fast-paced environment. The position requires 18+ for alcohol service, right-to-work documentation, and strong communication skills.